Monthly Archives: February 2013

How much is your online privacy worth?

Firefox has announced that this summer it will be changing the default privacy settings on the browser so it only accepts cookies from sites that you visited personally. This means that, for the average user who doesn’t change their settings, cookies from third-party ad tracking services won’t be enabled. This is intended to improve the […]

First-movers rarely win, but a superior customer experience can

“Picasso had a saying, ‘Good artists copy; great artists steal.’ And we have always been shameless about stealing great ideas.” – Steve Jobs The other day the staff of the Boston ISITE office was kicking around ideas for a new ISITE Labs project, but with over 800,000 iOS apps now having been released (about 100,000 […]

Email needs a Like button

This idea is so simple that it’s hard to believe that Microsoft or Google or Yahoo – anyone – hasn’t done this yet, but email needs a Like button. This is not to share it to Facebook or another social site, but to let the sender and others who received the email know that you […]

Random! How’d my Facebook post get over 200,000 Likes?

“Talking About” is one of Facebook’s most important brand page metrics; they consider it so important that they place it at the top of each page, right next to its name and the number of page Likes. Recently a small “vanity” page I created had more people talking about it than the Best Buy, Southwest […]