Category Archives: online marketing

Use SMS marketing

SMS marketing, commonly known as text marketing, let’s you take advantage of the platform in your customer’s pocket and purse: their smartphone. Over 95% of texts are read. Can you claim that for your other marketing channels? (SMS means “Short Message Service”.) Of course the very first thing you need is permission from people to […]

Start with just a few personas

A couple weeks ago I wrote about creating customer personas. These are an important tool in understanding your customers and passing that understanding on to the marketing team. Don’t create too many personas, though, if you’re just starting out: three to five personas will be plenty, if not too many. Personas will be behind much […]

How long will this marketing stuff take anyway?

Some people and companies are reluctant to build up their marketing programs because they think they won’t see results very quickly (or at all). Are they being asked to spend money for months without knowing if it’s making any difference? Some marketing strategies, like search engine optimization, can take a while to show results. Other […]

Create a social media policy for your company

Social media can be a great opportunity for companies, but it is also a potential minefield. Many companies and individuals have found that even a single poorly thought out post or tweet can quickly go viral, causing major damage to their brand. Every company that operates on social media should have a social media policy. […]

The Judge Judy Effect in the 2012 Obama campaign

Well-run presidential campaigns are the Rolls Royce of marketing. Nowhere else will you see more money spent in a shorter period of time on one product. At its best it is true multi-channel marketing involving paid TV advertising, direct mail, social media, print ads, and much more. David Axelrod, who served as Chief Strategist for […]

Say Yes to marketing experiments

I remember when I was a young cub in the marketing world I read an article (today it would probably be a blog post) of career advice that said that if you want to get ahead professionally, just say Yes. When you’re starting out, grab every opportunity. The same advice could apply, to a degree, […]

Don’t tell them that it’s healthy

For most consumers food can optionally be healthy, but it has to be tasty. And many consumers associate “healthy” with medicine or other things that won’t taste good. So maybe you don’t promote the health claims, even when your food is. This is a challenge for pizza, soup and other manufacturers trying to reduce the […]

Uber is advertising by drone

In Mexico City Uber is using drones to promote its UberPOOL service by showing ads to drivers stuck in rush hour. “Driving by yourself?” the ads ask. This probably wouldn’t be legal in the U.S., but it is a great example of innovative marketing thinking. And in addition to perfectly targeted impressions that they’re getting […]

Get your website up to speed

Website load speed can be important for two reasons. Google says it can impact search rankings, although SEOs are divided on how much it actually does, and even more directly it affects whether people will wait around for your pages to load – especially on a smartphone. (Remember: mobile now accounts for over half of […]

Creating customer personas

According to a HubSpot blog post, “A buyer persona is a semi-fictional representation of your ideal customer based on market research and real data about your existing customers.” That’s as good a definition as I’ve seen, so I’ll give them a hat tip for it. Developing personas can be a key step in understanding your […]